As industries face the dual challenges of an aging workforce and evolving technological demands, capturing institutional knowledge has never been more critical. With millions of baby boomers retiring in the coming years, fields like manufacturing are particularly vulnerable, with 25.3% of the workforce aged 55 and older. This demographic shift threatens to leave significant gaps in knowledge and expertise, putting [...]

Relying solely on sales history for product recommendations has long been an industry standard. While it offers some insight, it often falls short in delivering the accuracy and relevance that customers truly need. As markets become more complex, with diverse product lines and rapidly evolving inventories, the limitations of sales-history-based recommendations become more evident. In this blog, we explore why [...]

Why is a solid taxonomy important for digital commerce? Because without it, you are not optimizing your channel performance, you are compromising your user experience, and you are destroying the potential for more advanced AI-driven recommendations. In other words, you are leaving money on the table.  So let’s dive into taxonomies to understand how a great taxonomy can transform your eCommerce [...]